Welcome to elev8te. By accessing or using our website and placing an order with us, you agree to follow the terms and conditions listed below. Please read them carefully before using our services.

1. General Information

• The website and brand elev8te is owned and operated by us.
• By using our platform, you agree to comply with our terms and applicable laws.

2. Products & Orders

• All product descriptions, images, and prices are provided as accurately as possible.
• Orders are accepted subject to availability.
• We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspicious activity.

3. Pricing & Payments

• All prices listed are in INR (₹) and include applicable taxes (unless stated otherwise).
• Payment can be made through secure payment gateways or Cash on Delivery (if available).
• We are not responsible for delays caused by payment gateway issues.

4. Shipping & Delivery

• ✅ Order Processing Time: All orders are processed within 1–2 working days after payment confirmation.

• 🚚 Delivery Timelines:

  • Metro Cities: Delivery in 3–5 business days

  • Other Areas: Delivery in 5–8 business days

  • Remote Locations or Delays: May take up to 10 business days

• 📦 Shipping Charges:

  • Free shipping on every order

• 🔍 Order Tracking:

  • The tracking link will be shared via SMS or email once the order is shipped.

  • You can also track your order from the “Track Order” section on our website.

• 🧾 Delivery Partners: We ship with trusted couriers like Delhivery, Xpressbees, Bluedart, and India Post.

• ❌ Delayed/Failed Deliveries:

  • If delivery exceeds 10 business days, contact us with your Order ID.

  • Orders may be returned if the address is incorrect or the customer is unavailable during delivery.

5. Returns & Refunds

• Returns and refunds are covered under our Cancellation & Refund Policy.
• Please ensure the product is unused and in original condition to be eligible for return or exchange.

6. Intellectual Property

• All logos, designs, content, and images on this website are the property of elev8te.
• You are not allowed to copy, reproduce, or use them without written permission.

7. User Conduct

You agree not to:

• Misuse or disrupt the website or its features
• Share false information during order or registration
• Violate any applicable law while using our services

8. Limitation of Liability

• We are not responsible for indirect or accidental damages arising from using our services or products.
• We do not guarantee that the website will be error-free or always available.

9. Changes to Terms

• We may update these Terms & Conditions at any time.
• Continued use of our services after updates means you accept the revised terms.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be handled in the jurisdiction of [Your City/Court Name].

11. Contact Us

If you have any questions:

📧 Email: elev8te.team@gmail.com
📞 WhatsApp: +91-7889669544